(Referring to the payment terminal)
Customer: “It’s not working. Whats wrong with it?”
Me: “What does it say?”
Customer: “It says, ‘Please slide card’.”
Me: “Well, then slide your card.”
Customer: “Oh, okay.”
(She slides her card. It works.)
Customer: “Hey it worked!”
Customer, staring at credit card machine: “I don’t know what to do. What does it want me to do?”
Me: “What does the screen say?”
Customer: “Press the green button.”
Me: “Then…well…maybe you should press that green button there.”
Customer: “Oh, okay.”
